Sub-processors

These are the third-party services Onflux uses to run the product. Each one processes some personal data on our behalf, under contract, and only to provide the service. We update this page before adding a new sub-processor that handles personal data.

ServiceWhat it doesData involvedRegionPolicy
SupabaseAuthentication, database and file storageAccount details, itineraries, client records, uploadsUnited StatesPolicy
VercelApplication hosting and edge deliveryRequest metadata, IP addressesUnited StatesPolicy
StripePayments and subscription billingBilling name, email, payment method (card data never touches Onflux)United StatesPolicy
ResendTransactional and automated email deliveryRecipient email address, subject, message bodyUnited StatesPolicy
AnthropicAI assistant, AI import and Onflux AutomationsThe content you submit to those features (briefs, inquiries, itineraries)United StatesPolicy
Google (Places & Maps)Venue and place lookup, static mapsDestinations, venue names and addresses you enterUnited StatesPolicy
AviationStackFlight status lookupFlight numbers and travel dates you enterUnited StatesPolicy
UpstashRate limiting and abuse preventionShort-lived keys derived from IP address or account idUnited StatesPolicy
Open-MeteoWeather forecast on itinerary and share pagesDestination name and coordinates, travel dates, and the visitor's IP address (the request is made by the visitor's browser)European UnionPolicy
CARTO (basemaps)Map tiles for the trip mapMap tile coordinates for the trip's locations and the visitor's IP address (tiles are loaded by the visitor's browser). Tile data © OpenStreetMap contributors.United States / European UnionPolicy

AI processing

Content you submit to the AI assistant, AI import or Onflux Automations is sent to Anthropic to generate a response. Anthropic does not use business-tier API content to train its models. Generated drafts are stored in your Onflux workspace so you can review them before anything is sent.

International transfers

Onflux and its sub-processors are based in the United States. If you or your travellers are outside the US, your data is transferred to and processed in the US.

Data processing agreement

If you need a signed DPA, email privacy@onflux.co and we'll send one.

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